Accessibility: SaaS Acceptable Use Policy for Outforce Software as a Service

This Acceptable Use Policy (“Policy”) outlines unacceptable use of Outforce’s Software-as-a-Service (SaaS) software, which interact with, or access, the Internet (the “Services”). This Policy is in addition to any other terms and conditions under which Outforce provides theServices to you. Outforce may make reasonable modifications to this Policy from time to time by posting a new version of this document on the Outforce website at the current URL. Revisions are effective immediately upon posting. Accordingly, we recommend that you visit the Outforce website regularly to ensure that your activities conform to the most recent version. Questions about this Policy (e.g., whether any contemplated use is permitted) and reports of violations of this Policy should be directed to The examples listed in this Policy are not exhaustive. Prohibited uses and activities include, without limitation, any use of the Services in a manner that, in Outforce’s reasonable judgment, involves, facilitates, or attempts any of the following: Violating any law of, or committing conduct that is tortuous or unlawful in, any applicable jurisdiction; displaying, performing, sending, receiving or storing any content that is obscene, pornographic, lewd, lascivious, or excessively violent, regardless of whether the material or its dissemination is unlawful; advocating or encouraging violence against any government, organization, group, individual or property, or providing instruction, information, or assistance in causing or carrying out such violence, regardless of whether such activity is unlawful; accessing, sending, receiving, displaying, performing, disclosing, storing, or executing any content a) in violation of any copyright, right of publicity, patent, trademark, service mark, trade name, trade secret or other intellectual property right, b) in violation of any applicable agreement, or c) without authorization; deleting or altering author attributions, copyright notices, or trademark notices, unless expressly permitted in writing by the owner; transmitting highly sensitive personal information of an individual in a manner that can be associated with the individual, such as Social Security number, government-issued identification number, health or medical information, credit card or debit card number, financial account information, access codes and PINS, or date of birth; obtaining unauthorized access to any system, network, service, or account; interfering with service to any user, site, account, system, or network by use of any program, script, command, or otherwise; introducing or activating any viruses, worms, harmful code and/or Trojan horses; sending or posting unsolicited messages ore-mail, whether commercial or not, a) to any recipients who have requested that messages not be sent to them, or b) to a large number of recipients, including users, newsgroups, or bulletin boards, at one time; evading spam filters, or sending or posting a message or e-mail with deceptive, absent, or forged header or sender identification information; holding Outforce or its affiliates up to public scorn or ridicule; and/or reselling Outforce’s services, in whole or in part, to any entity or individual, without Outforce’s prior written consent, or misrepresenting your relationship with consistently and proactively endeavors to make our products fully accessible to all users, regardless of physical abilities.

Empower through knowledge: Our commitment to accessibility advances inclusion and diversity and furthers science and innovation. We work to create inclusive products and services to empower the communities we serve, including the research and health communities, as well as wider society. Evidence shows that creating an environment where everyone has an equal opportunity to succeed is not only fair but leads to better, more impactful scientific research. We strive to be open and authentic in our approach to digital accessibility. is committed to providing accessible information.

Accessibility policy

Help and support

Accessibility features

Collaborate and educate around accessibility

Employ a digital accessibility team who provide expert support to development teams and customers and enable collaboration with external partners
Equip new employees with accessibility awareness training and offer a structured training program to all employees.
Continually test and incorporate product feedback, supported by an extensive collaboration network including industry experts and people with disabilities Share best practice and foster collaboration

Utilize industry standard tools

Develop products to meet and exceed the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) Version 2.1 level AA and future revisions
Create digital products and services that are:

Perceivable: Information and user interface components must be presented to users in ways they can perceive — this means that users must be able to comprehend the information being depicted: It can't be invisible to all their senses
Operable: The interface cannot require interaction that a user cannot perform
Understandable: Users must be able to understand the information as well as the operation of the user interface
Robust: As technologies and user agents evolve, the content should remain accessible and compatible with a range of assistive technologies Utilize automated accessibility testing tools and manual testing methods while developing products Incorporate accessibility into our Digital Brand Guidelines, underpinning our empathic design principle
Exceed compliance wherever possible which is detailed in our world class Voluntary Product Accessibility Templates (VPATs)

Embed accessibility in our business operations.
Drive product accessibility and usability through innovative use of new technologies, incorporating accessibility requirements from the start
Make it easy for customers and users to quickly and easily communicate with us about the accessibility and usability of our products and services
Work collaboratively with customers and the research community towards providing all content and services in an accessible electronic format
Promote accessibility with our suppliers through a questionnaire assessment program
Partner with external agencies, industry experts, users with disabilities and others to enhance and share our accessibility insights and capability
Set objectives and key results: we track product accessibility progress through analytics driven approach and continuously improve our approach through a company maturity model
For more information, please contact

Help & Support is committed to ensuring all users have a fully accessible and inclusive user experience. To contact our team to create a more inclusive user experience please send an email to
If you are having an issue using a product because of user name and password issues or other non-accessibility issue, please send an email to

Accessibility features of include:
Pages are uniquely and descriptively titled

Keyboard friendly links and buttons

Obvious visible focus ring

Logical focus order of interactive elements

Visible Skip to Main content link

Use of proper semantic structure including landmarks, headings and lists.

Responsive design can be used in small screen devices and magnified in the browser to 400%

High contrast text on background.

Comprehensive site map.

Breadcrumb trail provides information about the user's location within a set of web pages